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Within Reach app privacy

Delete your app account

Request deletion of your Within Reach app account. No website sign-in is required.

1

Your request is recorded

Every successfully submitted request receives a reference number so it can be tracked through completion.

2

We verify first

We will contact you to confirm ownership before deleting your account. We will never ask for your password.

3

You receive confirmation

Verified requests are completed within 30 days. We will email you when the process is finished.

Your app account

Use the email connected to the app. If you no longer have access to it, add a different contact email.

What this deletes

Your app account and sign-in credentials—after we verify your identity. If other accounts are in the family circle, the circle stays active for them. If yours is the only account, the family circle is deleted with your account.

Want a copy of your data? Start account deletion inside the Within Reach app instead.

Optional feedback

Tell us why

This is separate from your deletion request. Answer any part you want, or leave it blank.

Which parts of the app influenced your decision? (Select any)

Questions? Email privacy@withinreach.care.